Customer Policies
Orders
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You can call your sales rep and place your order, orders can be faxed to: (850-233-9607) or emailed to support@gulfcoastpanamajack.com and the order will be either shipped or forwarded to your sales rep for prompt delivery.
Terms
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Credit Terms: Net 30 days unless otherwise approved by Gulf Coast Panama Jack.
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Credit Card Payment: Credit cards will be used to pay all invoices once proof of Delivery is confirmed.
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Due Upon Receipt: Payment is to be made upon delivery of goods via check or money order.
Credit Lines
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Individual credit limits will be issued
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Orders placed that exceed credit limits will be held until the account is brought current.
Increased credit lines will be considered for customers who provide financial statements and other documentation that support the request for the additional credit line.
Finance Charges & Fees
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A 1.5% finance charge may be assessed on a monthly basis for all past due balances. Failure to pay finance charges or late fees will result in suspension of further credit.
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A $30.00 non-sufficient funds fee will be charged for all returned checks.
Past Due Accounts
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Accounts fifteen (15) days past due will be placed on hold.
Payment Remittance
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All credit card payments are accepted.
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Remit check payments to: Gulf Coast Panama Jack 1411 Moylan Road Panama City Beach, FL 32407
Defects/Incorrect Shipments- 3 day policy
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Please check in each piece of merchandise as soon as it is delivered and report to your sales rep any manufacture's defects/shortages and/or incorrect shipments within three (3) days of delivery in order to receive an adjustment/credit
Freight
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Gulf Coast Panama Jack shipments will be FOB - Panama City Beach, Florida or nearest In-stock warehouse. Freight is billed on invoice unless otherwise directed in Purchase Agreement.